Xlibris Phils., Inc.

         CDO JOB FAIR

FEBRUARY 3&4

8AM-5PM

Xavier University, Cagayan de Oro

         JOIN OUR ONE DAY PROCESSING JOB FAIR

FEBRUARY 1,2,8,9,15,16,22,23 & 29

9AM-5PM

7th floor TGU Tower Cebu IT Park, Lahug, Cebu City

         JOIN OUR ONE DAY PROCESSING JOB FAIR

January 24-25

9AM-5PM

7th floor TGU Tower Cebu IT Park, Lahug, Cebu City

Be part of a dynamic company that has many opportunities for career growth and offers the best compensation in the industry!

Refer your friends and family to Xlibris!

New Office Address: 7th Floor, TGU Tower, IT Park, Lahug, Cebu City.

Customer Service Representatives

• Excellent oral and written communication skills
• With basic computer skills
• Experience in a customer-service or call-center environment preferred

Sales Representatives

• Skilled in making outbound sales calls
• Will work on a regular and fixed schedule
• Will earn an excellent salary, plus an even better commissions
• Must have some experience or training in the fields of Sales, Telemarketing, Customer Service or other communication-based employment
• Must be money-driven, self-motivated, and success-oriented; not satisfied with an average income

SPANISH-SPEAKING Representatives

• Excellent oral and written Spanish communication skills
• With basic computer skills
• Experience in a customer-service or call-center environment preferred

WEB DESIGNER

• Proficiency in HTML, DHTML, and CSS; awareness on web 2.0 designs and Javascripts preferred
• Must have knowledge in Adobe Photoshop, Adobe Imageready, Adobe Illustrator, Adobe In Design, Dreamweaver and other applications for image enhancements and web design
• Creative, flexible and able to work well under pressure
• Good command of both oral and written English
• Must have a working knowledge of FTP programs
• With at least 1 year experience in the same or related position; background in marketing or advertising preferred
• Able to work independently and within a self-directed team environment
• Portfolio needed upon application

Design Consultant

Principal Functions and Responsibilities:

• Responsible in consulting with the authors in terms of design, format and layout of both the cover and interior parts of the book.
• Ensuring process improvement to drive improvements in productivity, efficiency and customer satisfaction
• Facilitating smooth transition of work thru different departments.
• Maintaining customer service to clients.

Qualifications:

• Educational background in designing or equivalent experience.
• Background in customer service.
• Technical background in Adobe Photoshop and Illustrator required.

MARKETING IT Programmer

Principal Functions and Responsibilities

·         Web page design and updates

·         Landing page implementation

• Database Queries

Qualifications:

• Must be a college graduate and at least 2 years experience related to the field.
• Must have knowledge in .net  programming  and MSSQL
• Knowledge in HTML, CSS and other web programming languages is a plus (RoR, PHP, etc.) preferred

IT Assistant Manager

General Qualifications:

• A sharp ASP.NET Developer
• Excellent in the following programming and scripting technologies: ASP.NET, C#, SQL Scripting, Javascript, CSS, XML, HTML
• Excellent in verbal and written communication skills
• At least 5 years experience in the IT industry
• Experience in leading a team is a plus
• Knowledgeable in Design Patterns, Object Oriented Design and Software Development Life Cycle
• Knowledge in the following web applications and technologies is a plus: Salesforce, Ektron, ExactTarget, Ruby on Rails

graphic Designer

• Knowledge in Adobe Photoshop required
• Attentive to details, smart, highly trainable and a fast learner
• Experience in graphic designing preferred

layout designer

• Computer literate
• Knowledgeable in different Adobe and Microsoft applications
• Attentive to details; smart; highly trainable and a fast learner
• Willing to work overtime

LAYOUT ARTIST

• Must be proficient in Adobe Photoshop, Adobe Illustrator & Adobe In Design
• Good command of both oral and written English
• Internet savvy
• Background in marketing or advertising preferred
• With at least 1 year experience in the same or related position
• Able to work independently and within a self-directed team environment
• Portfolio needed upon application

Copy Editor

·         Must have a strong background in English grammar and English literature

·         Above-average reading comprehension skills

·         Prior experience in editing or writing for print media, in campus journalism (as staffer in school paper), or in teaching English/Literature subjects in secondary or tertiary level students

·         Computer literate (Word for Windows, Excel, Internet savvy)

·         Self-disciplined and has good work ethics

Customer Service Supervisor – spanish market

• Must be able to speak fluent Spanish and be capable of facilitating the publishing of books with great customer service. 
• At least 1 year supervising experience in customer service and must have handled at least 5 direct reports
• Ability to handle a team and a team player
• Must be a problem solver with high interpersonal skills
• Must also be willing to comply with our company’s code of conduct.
• Willing to work on shifting / graveyard schedule
• Able to multitask

Senior COPYWRITER

Qualifications:

• Preferably graduate of at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree or Post Graduate Diploma / Master's Degree in Art/Design/Creative Multimedia, Mass Communications, Advertising/Media, Humanities/Liberal Arts, Linguistics/Languages or equivalent
• Task is to write, edit, and proofread publicity marketing communications materials
• Knowledge in Internet research a plus
• Must have excellent command of both oral and written English
• Must be creative and have a passion for writing
• Must be knowledgeable in Microsoft Office applications
• Able to work independently and within a self-directed team environment
• Previous experience a plus
• Fresh graduates/entry level applicants are encouraged to apply
• Please bring printed portfolio upon application

internet Researcher

• Must have at least a Bachelor's / College Degree in any computer related course
• Can communicate effectively
• Efficient and able to meet quotas
• Must be computer and Internet savvy
• Open-minded, self-motivated, a team player and a fast learner
• Willing to work overtime

product Trainers

• Excellent Oral and Written communication skills
• Computer skills for performance reporting and for making training materials
• Must have sales/coaching experience in a call center environment
• Self starter and can develop sales training modules

Special Abilities/Skills/Personal Qualities Required

• people skills, sales skills, telesales, and self-management, driven and enthusiastic, reliable, must be self-motivated and have positive attitude

Sales Quality Assurance & Communication Specialist
Working together with Sales Department and Training Program managers and trainers, Sales Quality and Communications Specialist aims to achieve the following goals:

• Establish quality monitoring and quality assurance processes within the sales department.
• Define sales call and sales email anatomy
• Standardize key stages of email, call flow and selling process
• Standardize key items of sales close
• Standardize process of transferring sale to Finance Department (Payment Central)
• Design and implement a QA assessment and grading scale for sales consultants
• Design, implement, and continuously improve on a QA process flow that will ensure compliance and improve quality of communication and correspondence
• Ensure improvement in sales skills of consultants by meeting and exceeding all compliance metrics
• Continually coach sales staff on general communication strategies, skills, ethics, values, attitude, and other cornerstones of superior customer service

Qualifications:

• Working experience in quality assurance / communications coach for a contact center
• Excellent oral and written communication skills
• A positive attitude, can self-manage and self-motivate, driven and enthusiastic, reliable
• Strong leadership and mentoring skills

Operations Manager/Assistant Operations MAnager

• Must have a proven track record of management experience in either a call center/customer service environment or in a production setting
• Must have strong leadership, organization, and multi-tasking skills
• Should have the ability to learn quickly, and be capable of developing day to day operational plans based on strategic objectives

Customer Service Supervisor

• Must have a strong call center background specializing in Customer Service or equivalent qualification is preferred
• Ability to handle a team and a team player
• Must be a problem solver with high interpersonal skills
• Willing to work on shifting / graveyard schedule
• Able to multitask

OPERATIONS ADMIN assistant 

• Bachelor's/College Degree in accounting/finance preferred
• Experience in Data Analysis and Reporting
• Advanced knowledge in excel a requirement
• Willing to work flexible hours
• Can communicate effectively

Brand Manager

Principal Functions and Responsibilities

• Responsible for the development and maintenance of the Brand

Qualifications:

• Must be a college graduate
• Must have previous Management Experience, and have Strong Communication Skills
• Experience with sales or marketing preferred

Junior Product Development Specialist

• Above average communication skills both verbal and written
• Keen attention to details and able to work on multiple tasks
• Training, presentation and coordination skills highly desired
• Product knowledge on the respective brands preferred and desired ( but not required)
• Marketing experience, background or a combination of both desired
• Knowledge and experience with Microsoft Office systems (excel, power point)
• Mature and self-motivated who requires minimal supervision
• Results oriented and focused on achieving business goals and objectives
• Proactive, has initiative and market research skills
• Team player but also able to work independently
• Able to work on flexible schedule but mostly night shifts
• Able to work on other tasks as assigned by superiors

Background on the following, also a plus:

• Basic technical and design background ( web design, banners, apps, online marketing and the like)
• Experience, or strong inclination towards creating digital services
• Ability to think out of the box

IT TECHNICAL LEAD

KEY FUNCTIONS:

• Lead and direct all technology activities for Cebu development team related to Gemini development; to help meet the business success criteria within assigned projects - this includes software development / quality testing / deployment, technical project management activities, system security measures, networking components,
• Perform the role of lead technical representative in cross-functional project teams and decisions / meetings related to assigned projects.
• Ensuring that current and future platform goals are considered during all aspects of initial project phases to maximize solution element re-use and minimize redesign / recoding of deployed solutions during future related project iterations.
• Manage and direct all technology based deliverables throughout the project lifecycles, ensuring delivery of quality products in line with required schedules - meeting defined product solution success criteria strategic Initiatives.
• Responsible for leading co-ordination of all technical resources required to successfully execute on assigned projects.
• Providing mentoring and coaching for technical staff to ensure both individual and project success.
• Ensure that technology project members have access to information and resources required to succeed in their individual project components
• Act as a key escalation point for concerns and activities related to technical aspects of assigned projects.
• Monitor performance and its impact on user experience; remediate as-is necessary.
• Represent the Gemini platform perspective and technology in cross-functional / group meetings.
• Establish and maintain relationships with vendors to help facilitate the timely completion of projects.
• Communicate regularly to the extended management team on status of projects in process.

CORE COMPETENCIES:

• Proven ability to work independently with limited supervision and with other department personnel
• Must have exceptional communication, organization, and time management skills
• Ability to coach the team to reach their highest potential
• Must be "self-motivated" , creative and efficient in proposing solutions to complex, time-critical problems
• Must be collaborative in driving decisions and a team player
• Strong analytical and problem solving skills with a high attention to detail

QUALIFICATIONS:

• Bachelor's degree or combination of relevant education and experience
• Must have at least two years’ experience.
• Great.Net coding experience
• A track record of implementing .Net solutions                                                    
• Experience of test driven development
• Experience of deploying .Net applications
• Experienced in project management
• Proactive developer able to work independently as well as part of the team                 
• Suited to working in an agile, flexible environment                                               
• Good written and verbal communication skills
• Willing to work on a night shift

IT DEVELOPMENT LEAD

Key Functions

• Lead and direct all technology activities for Cebu development team related to Gemini development; to help meet the business success criteria within assigned projects - this includes software development / quality testing / deployment, technical project management activities, system security measures, networking components,
• Perform the role of lead technical representative in cross-functional project teams and decisions / meetings related to assigned projects.
• Ensuring that current and future platform goals are considered during all aspects of initial project phases to maximize solution element re-use and minimize redesign / recoding of deployed solutions during future related project iterations.
• Manage and direct all technology based deliverables throughout the project lifecycles, ensuring delivery of quality products in line with required schedules - meeting defined product solution success criteria strategic Initiatives.
• Responsible for leading co-ordination of all technical resources required to successfully execute on assigned projects.
• Providing mentoring and coaching for technical staff to ensure both individual and project success.
• Ensure that technology project members have access to information and resources required to succeed in their individual project components
• Act as a key escalation point for concerns and activities related to technical aspects of assigned projects.
• Monitor performance and its impact on user experience; remediate as-is necessary.
• Represent the Gemini platform perspective and technology in cross-functional / group meetings.
• Establish and maintain relationships with vendors to help facilitate the timely completion of projects.
• Communicate regularly to the extended management team on status of projects in process.

CORE COMPETENCIES:

• Proven ability to work independently with limited supervision and with other department personnel
• Must have exceptional communication, organization, and time management skills
• Ability to coach the team to reach their highest potential
• Must be "self-motivated" , creative and efficient in proposing solutions to complex, time-critical problems
• Must be collaborative in driving decisions and a team player
• Strong analytical and problem solving skills with a high attention to detail

Qualifications:

• Bachelor's degree or combination of relevant education and experience
• Must have at least 5 years’ experience
• Great.Net coding experience
• A track record of implementing .Net solutions                                                    
• Experience of test driven development
• Experience of deploying .Net applications
• Experienced in project management
• Proactive developer able to work independently as well as part of the team                 
• Suited to working in an agile, flexible environment                                              
• Good written and verbal communication skills

NETWORK AND SYSTEMS ADMINISTRATOR

The successful candidate must have demonstrated in-depth experience in designing, implementing and maintaining Microsoft Windows and Cisco network infrastructure in a fast-paced, team-oriented environment.  We are looking for candidates with 3-5 years of experience in the following services and technologies:

•                    Windows 2003 and 2008 Server

•                    Cisco administration experience

•                    VMWare and Hyper-V virtualization technologies

•                    Active Directory and Group Policy Administration

•                    Networking fundamentals (TCP/IP, DNS, DHCP, WINS, VPN/PPTP)

•                    Exchange 2003 server

•                    Microsoft SQL 2005/2008 server

•                    Microsoft IIS

•                    Microsoft 2003/2008 Terminal Server

•                    Microsoft ISA server and security technologies, such as DMZ, IPSec, SSL

•                    Multi-tier backup and archiving environment using Symantec Backup Exec

•                    Corporate level Antivirus administration

Other responsibilities

•                    Escalated technical support for servers, network devices, WAN connectivity and Helpdesk escalation

•                    Antivirus and network security planning, improvements, and maintenance

•                    System, network and application project planning, implementation and support

•                    Server and service monitoring and failover

•                    Third-party services management and relationships

•                    Technical process documentation

•                    Asset and licensing inventory and tracking

This position will require the flexibility to be on call for after-hours support in defined emergency situations.  A bachelor’s degree in a computer related field is preferred, with additional certifications, such as Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Systems Administrator (MCSA), CCNA, A+, and Net+, being highly recommended.

Email your resumes to recruitment@xlibris.com, indicate in the subject line the job position that you want to apply together with the job code (FS2011).

http://www.jobstreet.com.ph/announcement/2011/j/jobstreet-jobgantic-career-fair-2011-051911.htm

Xlibris’ Invades Manila

Meeting Room 12

SMX Convention Center, Pasay City

August 12 – 12noon until 5pm

August 13 – 9am until 6pm

Be part of a dynamic company that has many opportunities for career growth and offers the best compensation in the industry!

Refer your friends and family to Xlibris!

New Office Address: 6th Floor, TGU Tower, IT Park, Lahug, Cebu City.

Customer Service Representatives

• Excellent oral and written communication skills
• With basic computer skills
• Experience in a customer-service or call-center environment preferred

Sales Representatives

• Skilled in making outbound sales calls
• Will work on a regular and fixed schedule
• Will earn an excellent salary, plus an even better commissions
• Must have some experience or training in the fields of Sales, Telemarketing, Customer Service or other communication-based employment
• Must be money-driven, self-motivated, and success-oriented; not satisfied with an average income

csat Representative

• Must have:
• Listening Skills
• Probing skills
• Negotiation skills
• Excellent oral and written communication skills
• Knowledge in Needs-Based Selling a plus.
• Must be results oriented and focused on issue resolution.
• Preferably with background in handling escalations

REAL TIME CORRECTIONS REP – MARKETING SERVICES

·         Will provide real time corrections for Marketing Services layouts and drafts

·         Should be proficient in both graphic designing and copywriting

·         Should have knowledge of Adobe Dreamweaver and Illustrator, HTML and CSS

·         Above average communication skills

·         Willing to work on the night shift

Illustrations Coordinator

• Excellent oral and written communication skills
• With basic computer skills
• Must be knowledgeable with Adobe Photoshop
• Experience in a customer-service or call center environment preferred

payment central and collections supervisor

• At least one year experience in a call center work environment
• Excellent in oral and written communication in English Language
• Preferably a graduate of accountancy or any related course
• Mature; attentive to details; open-minded
• Must be a team player and can multitask
• Independent, can work with minimal supervision
• Knowledge in MS Excel is a plus
• Preferably with supervisory background or have leadership potential.
• Willing to work on night shift and shifting schedules

payment central and COLLECTIONS REPRESENTATIVE

• At least one year experience in a call center work environment
• Excellent in oral and written communication in English Language
• Preferably a graduate of accountancy or any related course
• Collection experience in a Business Process Outsourcing environment a plus
• Mature; attentive to details; open-minded
• Must be a team player and can multitask
• Independent, can work with minimal supervision
• Knowledge in MS Excel is a plus
• Willing to work on night shift and shifting schedules

SPANISH-SPEAKING Representatives

• Excellent oral and written Spanish communication skills
• With basic computer skills
• Experience in a customer-service or call-center environment preferred

Design Consultant

Principal Functions and Responsibilities:

• Responsible in consulting with the authors in terms of design, format and layout of both the cover and interior parts of the book.
• Ensuring process improvement to drive improvements in productivity, efficiency and customer satisfaction
• Facilitating smooth transition of work thru different departments.
• Maintaining customer service to clients.

Qualifications:

• Educational background in designing or equivalent experience.
• Background in customer service.
• Technical background in Adobe Photoshop and Illustrator required.

Corrections Coordinator

Principal Function and Responsibility:

• Communicates with authors in real time via e-mail and phone to facilitate corrections as needed

Qualifications:

• Excellent communication skills
• Computer literate
• Great organizational skills
• College level, with at least 2 years college education
• At least 6 months experience working in a call center industry
• Willing to work under pressure and on extended hours

MARKETING IT Junior Programmer

Principal Functions and Responsibilities

·         Web page design and updates

·         Landing page implementation

• Database Queries

Qualifications:

• Must be a college graduate and at least 2 years experience related to the field.
• Must have knowledge in .net  programming  and MSSQL
• Knowledge in HTML, CSS and other web programming languages is a plus (RoR, PHP, etc.) preferred

IT Assistant Manager

General Qualifications:

• A sharp ASP.NET Developer
• Excellent in the following programming and scripting technologies: ASP.NET, C#, SQL Scripting, Javascript, CSS, XML, HTML
• Excellent in verbal and written communication skills
• At least 5 years experience in the IT industry
• Experience in leading a team is a plus
• Knowledgeable in Design Patterns, Object Oriented Design and Software Development Life Cycle
• Knowledge in the following web applications and technologies is a plus: Salesforce, Ektron, ExactTarget, Ruby on Rails

graphic Designer

• Knowledge in Adobe Photoshop required
• Attentive to details, smart, highly trainable and a fast learner
• Experience in graphic designing preferred

layout designer

• Computer literate
• Knowledgeable in different Adobe and Microsoft applications
• Attentive to details; smart; highly trainable and a fast learner
• Willing to work overtime

Data Encoder

Qualifications:

• Excellent typing skills with 65-70 WPM speed.
• Must be proficient with Microsoft Office applications
• Willing to work on extended long hours
• Must have a positive attitude and a team player.

Copy Editor

·         Must have a strong background in English grammar and English literature

·         Above-average reading comprehension skills

·         Prior experience in editing or writing for print media, in campus journalism (as staffer in school paper), or in teaching English/Literature subjects in secondary or tertiary level students

·         Computer literate (Word for Windows, Excel, Internet savvy)

·         Self-disciplined and has good work ethics

Customer Service Supervisor – spanish market

• Must be able to speak fluent Spanish and be capable of facilitating the publishing of books with great customer service. 
• At least 1 year supervising experience in customer service and must have handled at least 5 direct reports
• Ability to handle a team and a team player
• Must be a problem solver with high interpersonal skills
• Must also be willing to comply with our company’s code of conduct.
• Willing to work on shifting / graveyard schedule
• Able to multitask

Senior COPYWRITER

Qualifications:

• Preferably graduate of at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree or Post Graduate Diploma / Master's Degree in Art/Design/Creative Multimedia, Mass Communications, Advertising/Media, Humanities/Liberal Arts, Linguistics/Languages or equivalent
• Task is to write, edit, and proofread publicity marketing communications materials
• Knowledge in Internet research a plus
• Must have excellent command of both oral and written English
• Must be creative and have a passion for writing
• Must be knowledgeable in Microsoft Office applications
• Able to work independently and within a self-directed team environment
• Previous experience a plus
• Fresh graduates/entry level applicants are encouraged to apply
• Please bring printed portfolio upon application

Copywriter – Spanish Market

Requirements:

• College graduate (preferably Marketing/ Advertising/ Journalism/ Mass communication)
• Can speak fluent Spanish and be capable of writing ad copies for marketing materials. 
• Excellent writing background
• Open-minded, self-motivated, a team player
• Can work with minimal or no supervision
• Fast learner
• Ability to manage multiple projects at once and complete them according to pre-arranged deadlines
• Must also be willing to comply with our company’s code of conduct.

product Trainers

• Excellent Oral and Written communication skills
• Computer skills for performance reporting and for making training materials
• Must have sales/coaching experience in a call center environment
• Self starter and can develop sales training modules

Special Abilities/Skills/Personal Qualities Required

• people skills, sales skills, telesales, and self-management, driven and enthusiastic, reliable, must be self-motivated and have positive attitude

Operations Manager/Assistant Operations MAnager

• Must have a proven track record of management experience in either a call center/customer service environment or in a production setting
• Must have strong leadership, organization, and multi-tasking skills
• Should have the ability to learn quickly, and be capable of developing day to day operational plans based on strategic objectives

Customer Service Supervisor

• Must have a strong call center background specializing in Customer Service or equivalent qualification is preferred
• Ability to handle a team and a team player
• Must be a problem solver with high interpersonal skills
• Willing to work on shifting / graveyard schedule
• Able to multitask

PRODUCTION SUPERVISOR (day shift)

• Supervises day to day activities of Marketing Services production team
• Excellent written and oral communication skills
• Working knowledge of web design, graphic design, copywriting preferred
• Must be knowledgeable in Microsoft Office applications, especially MS Word and MS Excel
• Must have strong organization, time-management and problem-solving skills
• Able to work independently and within a self-directed team environment

OPERATIONS ADMIN assistant / analytics specialist

• Bachelor's/College Degree in accounting/finance preferred
• Experience in Data Analysis and Reporting
• Advanced knowledge in excel a requirement
• Willing to work flexible hours
• Can communicate effectively

Brand Manager

Principal Functions and Responsibilities

• Responsible for the development and maintenance of the Brand

Qualifications:

• Must be a college graduate
• Must have previous Management Experience, and have Strong Communication Skills
• Experience with sales or marketing preferred

Brand Assistant Manager

Principal Functions and Responsibilities

• Responsible for the development and maintenance of the Brand

Qualifications:

• Must be a college graduate
• Must have previous Supervisory Experience, and have Strong Communication Skills
• Experience with sales or marketing preferred

Junior Product Development Specialist

• Above average communication skills both verbal and written
• Keen attention to details and able to work on multiple tasks
• Training, presentation and coordination skills highly desired
• Product knowledge on the respective brands preferred and desired ( but not required)
• Marketing experience, background or a combination of both desired
• Knowledge and experience with Microsoft Office systems (excel, power point)
• Mature and self-motivated who requires minimal supervision
• Results oriented and focused on achieving business goals and objectives
• Proactive, has initiative and market research skills
• Team player but also able to work independently
• Able to work on flexible schedule but mostly night shifts
• Able to work on other tasks as assigned by superiors

Background on the following, also a plus:

• Basic technical and design background ( web design, banners, apps, online marketing and the like)
• Experience, or strong inclination towards creating digital services
• Ability to think out of the box

korean-SPEAKING Customer Service Representatives - pooling

• Excellent oral and written Korean communication skills
• With basic computer skills
• Experience in a customer-service or call-center environment preferred

IT TECHNICAL LEAD

KEY FUNCTIONS:

• Lead and direct all technology activities for Cebu development team related to Gemini development; to help meet the business success criteria within assigned projects - this includes software development / quality testing / deployment, technical project management activities, system security measures, networking components,
• Perform the role of lead technical representative in cross-functional project teams and decisions / meetings related to assigned projects.
• Ensuring that current and future platform goals are considered during all aspects of initial project phases to maximize solution element re-use and minimize redesign / recoding of deployed solutions during future related project iterations.
• Manage and direct all technology based deliverables throughout the project lifecycles, ensuring delivery of quality products in line with required schedules - meeting defined product solution success criteria strategic Initiatives.
• Responsible for leading co-ordination of all technical resources required to successfully execute on assigned projects.
• Providing mentoring and coaching for technical staff to ensure both individual and project success.
• Ensure that technology project members have access to information and resources required to succeed in their individual project components
• Act as a key escalation point for concerns and activities related to technical aspects of assigned projects.
• Monitor performance and its impact on user experience; remediate as-is necessary.
• Represent the Gemini platform perspective and technology in cross-functional / group meetings.
• Establish and maintain relationships with vendors to help facilitate the timely completion of projects.
• Communicate regularly to the extended management team on status of projects in process.

CORE COMPETENCIES:

• Proven ability to work independently with limited supervision and with other department personnel
• Must have exceptional communication, organization, and time management skills
• Ability to coach the team to reach their highest potential
• Must be "self-motivated" , creative and efficient in proposing solutions to complex, time-critical problems
• Must be collaborative in driving decisions and a team player
• Strong analytical and problem solving skills with a high attention to detail

QUALIFICATIONS:

• Bachelor's degree or combination of relevant education and experience
• Must have at least two years’ experience.
• Great.Net coding experience
• A track record of implementing .Net solutions                                                    
• Experience of test driven development
• Experience of deploying .Net applications
• Experienced in project management
• Proactive developer able to work independently as well as part of the team                 
• Suited to working in an agile, flexible environment                                              
• Good written and verbal communication skills
• Willing to work on a night shift

IT DEVELOPMENT LEAD

Key Functions

• Lead and direct all technology activities for Cebu development team related to Gemini development; to help meet the business success criteria within assigned projects - this includes software development / quality testing / deployment, technical project management activities, system security measures, networking components,
• Perform the role of lead technical representative in cross-functional project teams and decisions / meetings related to assigned projects.
• Ensuring that current and future platform goals are considered during all aspects of initial project phases to maximize solution element re-use and minimize redesign / recoding of deployed solutions during future related project iterations.
• Manage and direct all technology based deliverables throughout the project lifecycles, ensuring delivery of quality products in line with required schedules - meeting defined product solution success criteria strategic Initiatives.
• Responsible for leading co-ordination of all technical resources required to successfully execute on assigned projects.
• Providing mentoring and coaching for technical staff to ensure both individual and project success.
• Ensure that technology project members have access to information and resources required to succeed in their individual project components
• Act as a key escalation point for concerns and activities related to technical aspects of assigned projects.
• Monitor performance and its impact on user experience; remediate as-is necessary.
• Represent the Gemini platform perspective and technology in cross-functional / group meetings.
• Establish and maintain relationships with vendors to help facilitate the timely completion of projects.
• Communicate regularly to the extended management team on status of projects in process.

CORE COMPETENCIES:

• Proven ability to work independently with limited supervision and with other department personnel
• Must have exceptional communication, organization, and time management skills
• Ability to coach the team to reach their highest potential
• Must be "self-motivated" , creative and efficient in proposing solutions to complex, time-critical problems
• Must be collaborative in driving decisions and a team player
• Strong analytical and problem solving skills with a high attention to detail

Qualifications:

• Bachelor's degree or combination of relevant education and experience
• Must have at least 5 years’ experience
• Great.Net coding experience
• A track record of implementing .Net solutions                                                    
• Experience of test driven development
• Experience of deploying .Net applications
• Experienced in project management
• Proactive developer able to work independently as well as part of the team                 
• Suited to working in an agile, flexible environment                                              
• Good written and verbal communication skills

PRODUCT AND PROGRAM MANAGER

Key Functions:

• Define, drive and execute against the information technology strategy and roadmap based on a deep understanding of both technology capabilities and their business strategies.
• Partner with business and technology representatives at all levels to assess, initiate, prioritize, refine, and drive appropriate technology solutions.
• Work across IT teams to ensure design rationalization and proper solution architecture for scale and efficiency.
• Acts as a subject-matter expert for solutions owned by the team
• Engages with business-units to uncover and define business and technology needs, and shepherds projects designed to fulfill them
• Provides appropriate and timely and concise communications to functional and executive leadership

Core Competencies

• Proven ability to work independently with limited supervision and with other department personnel
• Must have exceptional communication, organization, and time management skills
• Ability to coach the team to reach their highest potential
• Must be "self-motivated" as well as creative and efficient in proposing solutions to complex, time-critical problems
• Must be collaborative in driving decisions and a team-player
• Strong analytical and problem solving skills with a high attention to detail

Qualifications:

• Bachelor's degree or combination of relevant education and experience
• 5 years experience in Product Management or related information technology fields (Program Management, Project Management, or Business Analysis)
• Bachelor's degree in Computer Science, Engineering, Business, or related discipline.  Equivalent professional experience will be considered in lieu of a degree
• Ability to learn quickly in a dynamic environment.
• Excellent spoken and written communication as well as receptive listening skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences.
• Ability to juggle multiple projects and tasks. Demonstrated knowledge of project management concepts and techniques required.
• Thorough knowledge and understanding of business principles, processes, and technology
• Excellent organizational and leadership skills
• Excellent presentation skills
• Strong knowledge of computers to operative effectively with Microsoft Project, Excel, Visio, PowerPoint, and Outlook
• Excellent team player able to work with virtual and global cross functional teams.
• Experience with Agile/SCRUM technique
• Knowledge of Enterprise platforms, applications and processes relating to: CRM, e-Commerce, Billing, Payment Processing and Provisioning.
• Experience with systems and business process to support new product introductions.
• Experience with systems and business process integration relating to mergers and acquisitions.

NETWORK AND SYSTEMS ADMINISTRATOR

The successful candidate must have demonstrated in-depth experience in designing, implementing and maintaining Microsoft Windows and Cisco network infrastructure in a fast-paced, team-oriented environment.  We are looking for candidates with 3-5 years of experience in the following services and technologies:

•                    Windows 2003 and 2008 Server

•                    Cisco administration experience

•                    VMWare and Hyper-V virtualization technologies

•                    Active Directory and Group Policy Administration

•                    Networking fundamentals (TCP/IP, DNS, DHCP, WINS, VPN/PPTP)

•                    Exchange 2003 server

•                    Microsoft SQL 2005/2008 server

•                    Microsoft IIS

•                    Microsoft 2003/2008 Terminal Server

•                    Microsoft ISA server and security technologies, such as DMZ, IPSec, SSL

•                    Multi-tier backup and archiving environment using Symantec Backup Exec

•                    Corporate level Antivirus administration

Other responsibilities

•                    Escalated technical support for servers, network devices, WAN connectivity and Helpdesk escalation

•                    Antivirus and network security planning, improvements, and maintenance

•                    System, network and application project planning, implementation and support

•                    Server and service monitoring and failover

•                    Third-party services management and relationships

•                    Technical process documentation

•                    Asset and licensing inventory and tracking

This position will require the flexibility to be on call for after-hours support in defined emergency situations.  A bachelor’s degree in a computer related field is preferred, with additional certifications, such as Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Systems Administrator (MCSA), CCNA, A+, and Net+, being highly recommended.

Senior Accountant

• Must have at least a Bachelor's / College Degree in Finance / Accountancy / Banking, Others with equivalent qualification
• Experience or knowledge in compliance to recent standards like Sarbanes Oxley
• Preferably 5 years of experience specializing in Finance – General / Cost Accounting or equivalent qualification; job role in Basic Accounting/Bookkeeping/Accounts Executive or others
• Ensures that all transactions are recorded
• Prepares, reviews and analyzes monthly subsidiary ledgers
• Prepares bank reconciliation
• Familiarity with US tax requirements is preferred

Email your resumes to recruitment@xlibris.com, indicate in the subject line the job position that you want to apply together with the job code (FS2011).

New Office Address: 6^th Floor, TGU Tower, IT Park, Lahug, Cebu City

On-site Job fairs

Walk-in applicants are welcome to drop by from Tuesdays - Thursdays

9AM until 5PM

(One-day processing every Wednesdays &Thursdays)

CS & Sales Job Fair

June 7, 14, 21, 28

June 1, 2, 8, 9, 15, 16, 22, 23, 29, 30 – (One-day Processing Job fair)

9AM until 5PM

G/F TGU Tower

IT Park Lahug, Cebu City

Off-site Recruitment Events

SM Jobseek Job Fair

SM Tradehall – Cebu City

June 9 & 10, 2011

10AM – 6PM

Jobstreet & Cebu Chamber of Commerce Career Fair

SM Tradehall – Cebu City

June 23, 2011

10AM – 6PM

*Applicants are required to bring an updated hard copy of their resume*

For updated list of job openings, please visit www.xlibrisjobs.com

Be part of a dynamic company that has many opportunities for career growth and offers the best compensation in the industry!

Refer your friends and family to Xlibris!

New Office Address: 6th Floor, TGU Tower, IT Park, Lahug, Cebu City.

Customer Service Representatives

• Excellent oral and written communication skills
• With basic computer skills
• Experience in a customer-service or call-center environment preferred

Sales Representatives

• Skilled in making outbound sales calls
• Will work on a regular and fixed schedule
• Will earn an excellent salary, plus an even better commissions
• Must have some experience or training in the fields of Sales, Telemarketing, Customer Service or other communication-based employment
• Must be money-driven, self-motivated, and success-oriented; not satisfied with an average income

csat Representative

• Must have:
• Listening Skills
• Probing skills
• Negotiation skills
• Excellent oral and written communication skills
• Knowledge in Needs-Based Selling a plus.
• Must be results oriented and focused on issue resolution.
• Preferably with background in handling escalations

REAL TIME CORRECTIONS REP – MARKETING SERVICES

·         Will provide real time corrections for Marketing Services layouts and drafts

·         Should be proficient in both graphic designing and copywriting

·         Should have knowledge of Adobe Dreamweaver and Illustrator, HTML and CSS

·         Above average communication skills

·         Willing to work on the night shift

Illustrations Coordinator

• Excellent oral and written communication skills
• With basic computer skills
• Must be knowledgeable with Adobe Photoshop
• Experience in a customer-service or call center environment preferred

payment central and collections supervisor

• At least one year experience in a call center work environment
• Excellent in oral and written communication in English Language
• Preferably a graduate of accountancy or any related course
• Mature; attentive to details; open-minded
• Must be a team player and can multitask
• Independent, can work with minimal supervision
• Knowledge in MS Excel is a plus
• Preferably with supervisory background or have leadership potential.
• Willing to work on night shift and shifting schedules

Title Submission Coordinator

Principal Functions and Responsibilities:

• Uploads files and data to vendor websites
• Prepare, crop, and submit files to Google/Amazon, Barnes and Noble.
• Will also fulfill services for American Author website. 

Qualifications:

• Good communication skills
• Must have experience with Photoshop and Acrobat.
• Be able to work with remote supervision.  Detail oriented and able to understand and follow instructions without needing to be repeated.
• Focus on repetitive tasks
• Willing to work on night shift

SPANISH-SPEAKING Representatives

• Excellent oral and written Spanish communication skills
• With basic computer skills
• Experience in a customer-service or call-center environment preferred

Design Consultant

Principal Functions and Responsibilities:

• Responsible in consulting with the authors in terms of design, format and layout of both the cover and interior parts of the book.
• Ensuring process improvement to drive improvements in productivity, efficiency and customer satisfaction
• Facilitating smooth transition of work thru different departments.
• Maintaining customer service to clients.

Qualifications:

• Educational background in designing or equivalent experience.
• Background in customer service.
• Technical background in Adobe Photoshop and Illustrator required.

Corrections Coordinator

Principal Function and Responsibility:

• Communicates with authors in real time via e-mail and phone to facilitate corrections as needed

Qualifications:

• Excellent communication skills
• Computer literate
• Great organizational skills
• College level, with at least 2 years college education
• At least 6 months experience working in a call center industry
• Willing to work under pressure and on extended hours

MARKETING IT Junior Programmer

Principal Functions and Responsibilities

·         Web page design and updates

·         Landing page implementation

• Database Queries

Qualifications:

• Must be a college graduate
• Must have knowledge in .net  programming  and MSSQL
• Knowledge in HTML, CSS and other web programming languages is a plus (RoR, PHP, etc.) preferred

IT Assistant Manager

General Qualifications:

• A sharp ASP.NET Developer
• Excellent in the following programming and scripting technologies: ASP.NET, C#, SQL Scripting, Javascript, CSS, XML, HTML
• Excellent in verbal and written communication skills
• At least 5 years experience in the IT industry
• Experience in leading a team is a plus
• Knowledgeable in Design Patterns, Object Oriented Design and Software Development Life Cycle
• Knowledge in the following web applications and technologies is a plus: Salesforce, Ektron, ExactTarget, Ruby on Rails

graphic Designer

• Knowledge in Adobe Photoshop required
• Attentive to details, smart, highly trainable and a fast learner
• Experience in graphic designing preferred

layout designer

• Computer literate
• Knowledgeable in different Adobe and Microsoft applications
• Attentive to details; smart; highly trainable and a fast learner
• Willing to work overtime

Data Encoder

Qualifications:

• Excellent typing skills with 65-70 WPM speed.
• Must be proficient with Microsoft Office applications
• Willing to work on extended long hours
• Must have a positive attitude and a team player.

Copy Editor

·         Must have a strong background in English grammar and English literature

·         Above-average reading comprehension skills

·         Prior experience in editing or writing for print media, in campus journalism (as staffer in school paper), or in teaching English/Literature subjects in secondary or tertiary level students

·         Computer literate (Word for Windows, Excel, Internet savvy)

·         Self-disciplined and has good work ethics

Customer Service Supervisor – spanish market

• Must be able to speak fluent Spanish and be capable of facilitating the publishing of books with great customer service. 
• At least 1 year supervising experience in customer service and must have handled at least 5 direct reports
• Ability to handle a team and a team player
• Must be a problem solver with high interpersonal skills
• Must also be willing to comply with our company’s code of conduct.
• Willing to work on shifting / graveyard schedule
• Able to multitask

COPYWRITER

Qualifications:

• Preferably graduate of at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree or Post Graduate Diploma / Master's Degree in Art/Design/Creative Multimedia, Mass Communications, Advertising/Media, Humanities/Liberal Arts, Linguistics/Languages or equivalent
• Task is to write, edit, and proofread publicity marketing communications materials
• Knowledge in Internet research a plus
• Must have excellent command of both oral and written English
• Must be creative and have a passion for writing
• Must be knowledgeable in Microsoft Office applications
• Able to work independently and within a self-directed team environment
• Previous experience a plus
• Fresh graduates/entry level applicants are encouraged to apply
• Please bring printed portfolio upon application

Copywriter – Spanish Market

Requirements:

• College graduate (preferably Marketing/ Advertising/ Journalism/ Mass communication)
• Can speak fluent Spanish and be capable of writing ad copies for marketing materials. 
• Excellent writing background
• Open-minded, self-motivated, a team player
• Can work with minimal or no supervision
• Fast learner
• Ability to manage multiple projects at once and complete them according to pre-arranged deadlines
• Must also be willing to comply with our company’s code of conduct.

product Trainers

• Excellent Oral and Written communication skills
• Computer skills for performance reporting and for making training materials
• Must have sales/coaching experience in a call center environment
• Self starter and can develop sales training modules

Special Abilities/Skills/Personal Qualities Required

• people skills, sales skills, telesales, and self-management, driven and enthusiastic, reliable, must be self-motivated and have positive attitude

Operations Manager/Assistant Operations MAnager

• Must have a proven track record of management experience in either a call center/customer service environment or in a production setting
• Must have strong leadership, organization, and multi-tasking skills
• Should have the ability to learn quickly, and be capable of developing day to day operational plans based on strategic objectives

Customer Service Supervisor

• Must have a strong call center background specializing in Customer Service or equivalent qualification is preferred
• Ability to handle a team and a team player
• Must be a problem solver with high interpersonal skills
• Willing to work on shifting / graveyard schedule
• Able to multitask

PRODUCTION SUPERVISOR (day shift)

• Supervises day to day activities of Marketing Services production team
• Excellent written and oral communication skills
• Working knowledge of web design, graphic design, copywriting preferred
• Must be knowledgeable in Microsoft Office applications, especially MS Word and MS Excel
• Must have strong organization, time-management and problem-solving skills
• Able to work independently and within a self-directed team environment

OPERATIONS ADMIN assistant

• Bachelor's/College Degree in accounting/finance preferred
• Experience in Data Analysis and Reporting
• Advanced knowledge in excel a requirement
• Willing to work flexible hours
• Can communicate effectively

Analytics Supervisor

Principal Functions and Responsibilities

• Supervises Analytics team

Qualifications:

• Must be a college graduate, preferably graduate of business course
• Must be Proficient in MS Excel
• Must have good communication and writing  skills and willing to work on a night shift schedule
• Able to work with little supervision, good at multi-tasking, fast learner
• Supervisory experience preferred

Brand Manager

Principal Functions and Responsibilities

• Responsible for the development and maintenance of the Brand

Qualifications:

• Must be a college graduate
• Must have previous Management Experience, and have Strong Communication Skills
• Experience with sales or marketing preferred

Brand Assistant Manager

Principal Functions and Responsibilities

• Responsible for the development and maintenance of the Brand

Qualifications:

• Must be a college graduate
• Must have previous Supervisory Experience, and have Strong Communication Skills
• Experience with sales or marketing preferred

MARKETING ADMIN assistant manager

• Must have at least a Bachelor's / College Degree in Business Studies / Administration / Management, Finance / Accountancy / Banking or equivalent qualification
• Proficient in MS Excel required
• Above average oral and written communication skills
• Experience in Accounting and/or Data Analysis required
• Supervisory/managerial background required

Junior Product Development Specialist

• Above average communication skills both verbal and written
• Keen attention to details and able to work on multiple tasks
• Training, presentation and coordination skills highly desired
• Product knowledge on the respective brands preferred and desired ( but not required)
• Marketing experience, background or a combination of both desired
• Knowledge and experience with Microsoft Office systems (excel, power point)
• Mature and self-motivated who requires minimal supervision
• Results oriented and focused on achieving business goals and objectives
• Proactive, has initiative and market research skills
• Team player but also able to work independently
• Able to work on flexible schedule but mostly night shifts
• Able to work on other tasks as assigned by superiors

Background on the following, also a plus:

• Basic technical and design background ( web design, banners, apps, online marketing and the like)
• Experience, or strong inclination towards creating digital services
• Ability to think out of the box

korean-SPEAKING Customer Service Representatives - pooling

• Excellent oral and written Korean communication skills
• With basic computer skills
• Experience in a customer-service or call-center environment preferred

IT TECHNICAL LEAD

KEY FUNCTIONS:

• Lead and direct all technology activities for Cebu development team related to Gemini development; to help meet the business success criteria within assigned projects - this includes software development / quality testing / deployment, technical project management activities, system security measures, networking components,
• Perform the role of lead technical representative in cross-functional project teams and decisions / meetings related to assigned projects.
• Ensuring that current and future platform goals are considered during all aspects of initial project phases to maximize solution element re-use and minimize redesign / recoding of deployed solutions during future related project iterations.
• Manage and direct all technology based deliverables throughout the project lifecycles, ensuring delivery of quality products in line with required schedules - meeting defined product solution success criteria strategic Initiatives.
• Responsible for leading co-ordination of all technical resources required to successfully execute on assigned projects.
• Providing mentoring and coaching for technical staff to ensure both individual and project success.
• Ensure that technology project members have access to information and resources required to succeed in their individual project components
• Act as a key escalation point for concerns and activities related to technical aspects of assigned projects.
• Monitor performance and its impact on user experience; remediate as-is necessary.
• Represent the Gemini platform perspective and technology in cross-functional / group meetings.
• Establish and maintain relationships with vendors to help facilitate the timely completion of projects.
• Communicate regularly to the extended management team on status of projects in process.

CORE COMPETENCIES:

• Proven ability to work independently with limited supervision and with other department personnel
• Must have exceptional communication, organization, and time management skills
• Ability to coach the team to reach their highest potential
• Must be "self-motivated" , creative and efficient in proposing solutions to complex, time-critical problems
• Must be collaborative in driving decisions and a team player
• Strong analytical and problem solving skills with a high attention to detail

QUALIFICATIONS:

• Bachelor's degree or combination of relevant education and experience
• Must have at least two years’ experience.
• Great.Net coding experience
• A track record of implementing .Net solutions                                                     
• Experience of test driven development
• Experience of deploying .Net applications
• Experienced in project management
• Proactive developer able to work independently as well as part of the team                  
• Suited to working in an agile, flexible environment                                              
• Good written and verbal communication skills
• Willing to work on a night shift

IT DEVELOPMENT LEAD

Key Functions

• Lead and direct all technology activities for Cebu development team related to Gemini development; to help meet the business success criteria within assigned projects - this includes software development / quality testing / deployment, technical project management activities, system security measures, networking components,
• Perform the role of lead technical representative in cross-functional project teams and decisions / meetings related to assigned projects.
• Ensuring that current and future platform goals are considered during all aspects of initial project phases to maximize solution element re-use and minimize redesign / recoding of deployed solutions during future related project iterations.
• Manage and direct all technology based deliverables throughout the project lifecycles, ensuring delivery of quality products in line with required schedules - meeting defined product solution success criteria strategic Initiatives.
• Responsible for leading co-ordination of all technical resources required to successfully execute on assigned projects.
• Providing mentoring and coaching for technical staff to ensure both individual and project success.
• Ensure that technology project members have access to information and resources required to succeed in their individual project components
• Act as a key escalation point for concerns and activities related to technical aspects of assigned projects.
• Monitor performance and its impact on user experience; remediate as-is necessary.
• Represent the Gemini platform perspective and technology in cross-functional / group meetings.
• Establish and maintain relationships with vendors to help facilitate the timely completion of projects.
• Communicate regularly to the extended management team on status of projects in process.

CORE COMPETENCIES:

• Proven ability to work independently with limited supervision and with other department personnel
• Must have exceptional communication, organization, and time management skills
• Ability to coach the team to reach their highest potential
• Must be "self-motivated" , creative and efficient in proposing solutions to complex, time-critical problems
• Must be collaborative in driving decisions and a team player
• Strong analytical and problem solving skills with a high attention to detail

Qualifications:

• Bachelor's degree or combination of relevant education and experience
• Must have at least 5 years’ experience
• Great.Net coding experience
• A track record of implementing .Net solutions                                                    
• Experience of test driven development
• Experience of deploying .Net applications
• Experienced in project management
• Proactive developer able to work independently as well as part of the team                 
• Suited to working in an agile, flexible environment                                              
• Good written and verbal communication skills

PRODUCT AND PROGRAM MANAGER

Key Functions:

• Define, drive and execute against the information technology strategy and roadmap based on a deep understanding of both technology capabilities and their business strategies.
• Partner with business and technology representatives at all levels to assess, initiate, prioritize, refine, and drive appropriate technology solutions.
• Work across IT teams to ensure design rationalization and proper solution architecture for scale and efficiency.
• Acts as a subject-matter expert for solutions owned by the team
• Engages with business-units to uncover and define business and technology needs, and shepherds projects designed to fulfill them
• Provides appropriate and timely and concise communications to functional and executive leadership

Core Competencies

• Proven ability to work independently with limited supervision and with other department personnel
• Must have exceptional communication, organization, and time management skills
• Ability to coach the team to reach their highest potential
• Must be "self-motivated" as well as creative and efficient in proposing solutions to complex, time-critical problems
• Must be collaborative in driving decisions and a team-player
• Strong analytical and problem solving skills with a high attention to detail

Qualifications:

• Bachelor's degree or combination of relevant education and experience
• 5 years experience in Product Management or related information technology fields (Program Management, Project Management, or Business Analysis)
• Bachelor's degree in Computer Science, Engineering, Business, or related discipline.  Equivalent professional experience will be considered in lieu of a degree
• Ability to learn quickly in a dynamic environment.
• Excellent spoken and written communication as well as receptive listening skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences.
• Ability to juggle multiple projects and tasks. Demonstrated knowledge of project management concepts and techniques required.
• Thorough knowledge and understanding of business principles, processes, and technology
• Excellent organizational and leadership skills
• Excellent presentation skills
• Strong knowledge of computers to operative effectively with Microsoft Project, Excel, Visio, PowerPoint, and Outlook
• Excellent team player able to work with virtual and global cross functional teams.
• Experience with Agile/SCRUM technique
• Knowledge of Enterprise platforms, applications and processes relating to: CRM, e-Commerce, Billing, Payment Processing and Provisioning.
• Experience with systems and business process to support new product introductions.
• Experience with systems and business process integration relating to mergers and acquisitions.

NETWORK AND SYSTEMS ADMINISTRATOR

The successful candidate must have demonstrated in-depth experience in designing, implementing and maintaining Microsoft Windows and Cisco network infrastructure in a fast-paced, team-oriented environment.  We are looking for candidates with 3-5 years of experience in the following services and technologies:

•                    Windows 2003 and 2008 Server

•                    Cisco administration experience

•                    VMWare and Hyper-V virtualization technologies

•                    Active Directory and Group Policy Administration

•                    Networking fundamentals (TCP/IP, DNS, DHCP, WINS, VPN/PPTP)

•                    Exchange 2003 server

•                    Microsoft SQL 2005/2008 server

•                    Microsoft IIS

•                    Microsoft 2003/2008 Terminal Server

•                    Microsoft ISA server and security technologies, such as DMZ, IPSec, SSL

•                    Multi-tier backup and archiving environment using Symantec Backup Exec

•                    Corporate level Antivirus administration

Other responsibilities

•                    Escalated technical support for servers, network devices, WAN connectivity and Helpdesk escalation

•                    Antivirus and network security planning, improvements, and maintenance

•                    System, network and application project planning, implementation and support

•                    Server and service monitoring and failover

•                    Third-party services management and relationships

•                    Technical process documentation

•                    Asset and licensing inventory and tracking

This position will require the flexibility to be on call for after-hours support in defined emergency situations.  A bachelor’s degree in a computer related field is preferred, with additional certifications, such as Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Systems Administrator (MCSA), CCNA, A+, and Net+, being highly recommended.

Senior Accountant

• Must have at least a Bachelor's / College Degree in Finance / Accountancy / Banking, Others with equivalent qualification
• Experience or knowledge in compliance to recent standards like Sarbanes Oxley
• Preferably 1 to 4 years of experience specializing in Finance – General / Cost Accounting or equivalent qualification; job role in Basic Accounting/Bookkeeping/Accounts Executive or others
• Ensures that all transactions are recorded
• Prepares, reviews and analyzes monthly subsidiary ledgers
• Prepares bank reconciliation
• Familiarity with US tax requirements is preferred

Accounting Manager

Functions:

The Accounting Manager will manage the financial affairs of the companies’ Philippine operation and prepares financial analyses of operations, including interim and final financial statements with supporting schedules, for the guidance of management. The Accounting Manager is responsible for the month end close for the Philippine operations, the maintenance of its fiscal records, and the preparation of statutory reporting for Philippine operations. The position involves supervision over Philippines general accounting, property accounting and internal auditing. This position will also be involved in projects associated with Payment Center, shared accounting services and Financial Planning and Analysis.

Primary Responsibilities:

Financial

• Responsible for evaluating the performance of personnel in the Accounting Department. This individual recommends training requirements, has the duty to keep the staff at the highest level of skill necessary to meet company needs and objectives, and may recommend that personnel be hired or removed from the Department.
• Maintains the company's system of accounts and keeps books and records on all company transactions and assets.
• Coordinates, institutes and maintains planning and control procedures, and analyzes and reports variances.
• Responsible for tax planning and compliance with all federal, state, and local corporate, payroll, and other applicable taxes.
• Furnishes internal reports, revises and updates reports to be more useful and efficient, and furnishes external reports as necessary.
• Determines depreciation rates to apply to capitalized items and advises management on desirable operational adjustments due to tax revisions.
• Oversee month end closing process, and review results for reasonableness.
• Assist accounting staff and non-departmental staff with accounting questions. Prepare month-end and quarterly-end reports for Philippine senior management.
• Assist with monthly analysis of financial data.
• Manage fixed asset reporting and reconciliation  
• Perform Internal Audit functions

Secondary Functions:

• Assist Controller and Treasurer with various smaller projects.
• Manage preparation and completion of  tax returns and payments
• Extensive interaction with US finance department staff and with personnel in other departments. 
• Interaction with banking contacts, and vendors.
• Computer / system knowledge, proficient keyboard, skill and accuracy.
• Demonstrates experience with a variety of office machines.
• Ability to multi-task

Qualifications:

• Bachelor’s degree in Accounting, CPA or CMA certificate preferred
• 6-10 years experience in financial accounting role.
• Ability to diagnose organizational and process problems, and create and implement solutions.  Requires pro-active, forward thinking thought processes and actions.
• Strong English written and verbal skills. 
• Ability to manage multiple priorities and projects. 
• Intermediate personal computer skills.
• Superior knowledge of MS Word, Excel, PowerPoint, Outlook e-mail, Internet use.
• Dynamics Skills a plus.

Email your resumes to recruitment@xlibris.com, indicate in the subject line the job position that you want to apply together with the job code (M2011).

New Office Address: 6^th Floor, TGU Tower, IT Park, Lahug, Cebu City

On-site Job fairs

Walk-in applicants are welcome to drop by from Tuesdays - Thursdays

9AM until 6PM

(One-day processing every Wednesdays &Thursdays)

CS & Sales Job Fair

May 3, 10, 17, 24, 31

May 4, 5, 11, 12, 18, 19, 25, 26 – (One-day Processing Job fair)

9AM until 6PM

G/F TGU Tower

IT Park Lahug, Cebu City

Off-site Recruitment Events

May 1, 2011

10:00AM until 6:00PM

DOLE Job Fair

*Applicants are required to bring an updated hard copy of their resume*

For updated list of job openings, please visit www.xlibrisjobs.com

Be part of a dynamic company that has many opportunities for career growth and offers the best compensation in the industry!

Refer your friends and family to Xlibris!

New Office Address: 6th Floor, TGU Tower, IT Park, Lahug, Cebu City.

Customer Service Representatives

• Excellent oral and written communication skills
• With basic computer skills
• Experience in a customer-service or call-center environment preferred

Sales Representatives

• Skilled in making outbound sales calls
• Will work on a regular and fixed schedule
• Will earn an excellent salary, plus an even better commissions
• Must have some experience or training in the fields of Sales, Telemarketing, Customer Service or other communication-based employment
• Must be money-driven, self-motivated, and success-oriented; not satisfied with an average income

csat Representative

• Must have:
• Listening Skills
• Probing skills
• Negotiation skills
• Excellent oral and written communication skills
• Knowledge in Needs-Based Selling a plus.
• Must be results oriented and focused on issue resolution.
• Preferably with background in handling escalations

REAL TIME CORRECTIONS REP – MARKETING SERVICES

·         Will provide real time corrections for Marketing Services layouts and drafts

·         Should be proficient in both graphic designing and copywriting

·         Should have knowledge of Adobe Dreamweaver and Illustrator, HTML and CSS

·         Above average communication skills

·         Willing to work on the night shift

Illustrations Coordinator

• Excellent oral and written communication skills
• With basic computer skills
• Must be knowledgeable with Adobe Photoshop
• Experience in a customer-service or call center environment preferred

payment central and collections supervisor

• At least one year experience in a call center work environment
• Excellent in oral and written communication in English Language
• Preferably a graduate of accountancy or any related course
• Mature; attentive to details; open-minded
• Must be a team player and can multitask
• Independent, can work with minimal supervision
• Knowledge in MS Excel is a plus
• Preferably with supervisory background or have leadership potential.
• Willing to work on night shift and shifting schedules

payment central and collections REPRESENTATIVE

• At least one year experience in a call center work environment
• Excellent in oral and written communication in English Language
• Preferably a graduate of accountancy or any related course
• Collection experience in a Business Process Outsourcing environment a plus
• Mature; attentive to details; open-minded
• Must be a team player and can multitask
• Independent, can work with minimal supervision
• Knowledge in MS Excel is a plus
• Willing to work on night shift and shifting schedules

Title Submission Coordinator

Principal Functions and Responsibilities:

• Uploads files and data to vendor websites
• Prepare, crop, and submit files to Google/Amazon, Barnes and Noble.
• Will also fulfill services for American Author website. 

Qualifications:

• Good communication skills
• Must have experience with Photoshop and Acrobat.
• Be able to work with remote supervision.  Detail oriented and able to understand and follow instructions without needing to be repeated.
• Focus on repetitive tasks
• Willing to work on night shift

SPANISH-SPEAKING Representatives

• Excellent oral and written Spanish communication skills
• With basic computer skills
• Experience in a customer-service or call-center environment preferred

Design Consultant

Principal Functions and Responsibilities:

• Responsible in consulting with the authors in terms of design, format and layout of both the cover and interior parts of the book.
• Ensuring process improvement to drive improvements in productivity, efficiency and customer satisfaction
• Facilitating smooth transition of work thru different departments.
• Maintaining customer service to clients.

Qualifications:

• Educational background in designing or equivalent experience.
• Background in customer service.
• Technical background in Adobe Photoshop and Illustrator required.

Corrections Coordinator

Principal Function and Responsibility:

• Communicates with authors in real time via e-mail and phone to facilitate corrections as needed

Qualifications:

• Excellent communication skills
• Computer literate
• Great organizational skills
• College level, with at least 2 years college education
• At least 6 months experience working in a call center industry
• Willing to work under pressure and on extended hours

MARKETING IT Junior Programmer

Principal Functions and Responsibilities

·         Web page design and updates

·         Landing page implementation

• Database Queries

Qualifications:

• Must be a college graduate
• Must have knowledge in .net  programming  and MSSQL
• Knowledge in HTML, CSS and other web programming languages is a plus (RoR, PHP, etc.) preferred

IT Assistant Manager

General Qualifications:

• A sharp ASP.NET Developer
• Excellent in the following programming and scripting technologies: ASP.NET, C#, SQL Scripting, Javascript, CSS, XML, HTML
• Excellent in verbal and written communication skills
• At least 5 years experience in the IT industry
• Experience in leading a team is a plus
• Knowledgeable in Design Patterns, Object Oriented Design and Software Development Life Cycle
• Knowledge in the following web applications and technologies is a plus: Salesforce, Ektron, ExactTarget, Ruby on Rails

graphic Designer

• Knowledge in Adobe Photoshop required
• Attentive to details, smart, highly trainable and a fast learner
• Experience in graphic designing preferred

layout designer

• Computer literate
• Knowledgeable in different Adobe and Microsoft applications
• Attentive to details; smart; highly trainable and a fast learner
• Willing to work overtime

Data Encoder

Qualifications:

• Excellent typing skills with 65-70 WPM speed.
• Must be proficient with Microsoft Office applications
• Willing to work on extended long hours
• Must have a positive attitude and a team player.

Copy Editor

·         Must have a strong background in English grammar and English literature

·         Above-average reading comprehension skills

·         Prior experience in editing or writing for print media, in campus journalism (as staffer in school paper), or in teaching English/Literature subjects in secondary or tertiary level students

·         Computer literate (Word for Windows, Excel, Internet savvy)

·         Self-disciplined and has good work ethics

Customer Service Supervisor – spanish market

• Must be able to speak fluent Spanish and be capable of facilitating the publishing of books with great customer service. 
• At least 1 year supervising experience in customer service and must have handled at least 5 direct reports
• Ability to handle a team and a team player
• Must be a problem solver with high interpersonal skills
• Must also be willing to comply with our company’s code of conduct.
• Willing to work on shifting / graveyard schedule
• Able to multitask

COPYWRITER

Qualifications:

• Preferably graduate of at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree or Post Graduate Diploma / Master's Degree in Art/Design/Creative Multimedia, Mass Communications, Advertising/Media, Humanities/Liberal Arts, Linguistics/Languages or equivalent
• Task is to write, edit, and proofread publicity marketing communications materials
• Knowledge in Internet research a plus
• Must have excellent command of both oral and written English
• Must be creative and have a passion for writing
• Must be knowledgeable in Microsoft Office applications
• Able to work independently and within a self-directed team environment
• Previous experience a plus
• Fresh graduates/entry level applicants are encouraged to apply
• Please bring printed portfolio upon application

Copywriter – Spanish Market

Requirements:

• College graduate (preferably Marketing/ Advertising/ Journalism/ Mass communication)
• Can speak fluent Spanish and be capable of writing ad copies for marketing materials. 
• Excellent writing background
• Open-minded, self-motivated, a team player
• Can work with minimal or no supervision
• Fast learner
• Ability to manage multiple projects at once and complete them according to pre-arranged deadlines
• Must also be willing to comply with our company’s code of conduct.

WEB DESIGNER

• Proficiency in HTML, DHTML, and CSS; awareness on web 2.0 designs and Javascripts preferred
• Must have knowledge in Adobe Photoshop, Adobe Imageready, Adobe Illustrator, Adobe In Design, Dreamweaver and other applications for image enhancements and web design
• Creative, flexible and able to work well under pressure
• Good command of both oral and written English
• Must have a working knowledge of FTP programs
• With at least 1 year experience in the same or related position; background in marketing or advertising preferred
• Able to work independently and within a self-directed team environment
• With Marketing/Advertising background preferred
• Portfolio needed upon application

product Trainers

• Excellent Oral and Written communication skills
• Computer skills for performance reporting and for making training materials
• Must have sales/coaching experience in a call center environment
• Self starter and can develop sales training modules

Special Abilities/Skills/Personal Qualities Required

• people skills, sales skills, telesales, and self-management, driven and enthusiastic, reliable, must be self-motivated and have positive attitude

Operations Manager/Assistant Operations MAnager

• Must have a proven track record of management experience in either a call center/customer service environment or in a production setting
• Must have strong leadership, organization, and multi-tasking skills
• Should have the ability to learn quickly, and be capable of developing day to day operational plans based on strategic objectives

Customer Service Supervisor

• Must have a strong call center background specializing in Customer Service or equivalent qualification is preferred
• Ability to handle a team and a team player
• Must be a problem solver with high interpersonal skills
• Willing to work on shifting / graveyard schedule
• Able to multitask

PRODUCTION SUPERVISOR (day shift)

• Supervises day to day activities of Marketing Services production team
• Excellent written and oral communication skills
• Working knowledge of web design, graphic design, copywriting preferred
• Must be knowledgeable in Microsoft Office applications, especially MS Word and MS Excel
• Must have strong organization, time-management and problem-solving skills
• Able to work independently and within a self-directed team environment

OPERATIONS ADMIN assistant

• Bachelor's/College Degree in accounting/finance preferred
• Experience in Data Analysis and Reporting
• Advanced knowledge in excel a requirement
• Willing to work flexible hours
• Can communicate effectively

Analytics Supervisor

Principal Functions and Responsibilities

• Supervises Analytics team

Qualifications:

• Must be a college graduate, preferably graduate of business course
• Must be Proficient in MS Excel
• Must have good communication and writing  skills and willing to work on a night shift schedule
• Able to work with little supervision, good at multi-tasking, fast learner
• Supervisory experience preferred

Brand Manager

Principal Functions and Responsibilities

• Responsible for the development and maintenance of the Brand

Qualifications:

• Must be a college graduate
• Must have previous Management Experience, and have Strong Communication Skills
• Experience with sales or marketing preferred

Brand Assistant Manager

Principal Functions and Responsibilities

• Responsible for the development and maintenance of the Brand

Qualifications:

• Must be a college graduate
• Must have previous Supervisory Experience, and have Strong Communication Skills
• Experience with sales or marketing preferred

Marketing Admin Assistant

Principal Functions and Responsibilities

• Assists in all Marketing administrative tasks

Qualifications:

• Must be a college graduate
• Must have excellent communication and writing  skills, and willing to work on a nightshift schedule
• Able to work with little supervision, good at multi-tasking, and fast learner

MARKETING ADMIN assistant manager

• Must have at least a Bachelor's / College Degree in Business Studies / Administration / Management, Finance / Accountancy / Banking or equivalent qualification
• Proficient in MS Excel required
• Above average oral and written communication skills
• Experience in Accounting and/or Data Analysis required
• Supervisory/managerial background required

Junior Product Development Specialist

• Above average communication skills both verbal and written
• Keen attention to details and able to work on multiple tasks
• Training, presentation and coordination skills highly desired
• Product knowledge on the respective brands preferred and desired ( but not required)
• Marketing experience, background or a combination of both desired
• Knowledge and experience with Microsoft Office systems (excel, power point)
• Mature and self-motivated who requires minimal supervision
• Results oriented and focused on achieving business goals and objectives
• Proactive, has initiative and market research skills
• Team player but also able to work independently
• Able to work on flexible schedule but mostly night shifts
• Able to work on other tasks as assigned by superiors